UX Case Studies
Selected work across enterprise healthcare, HR, and early-stage products. These case studies show how I frame ambiguous problems, align cross-functional teams, and design clear experiences within real business, technical, accessibility, and compliance constraints.
ADP Emergency Contacts
A small HR form request became a global systems-design challenge involving compliance, auditability, customer data, and cross-functional alignment.
Centene
Three enterprise healthcare workstreams spanning sensitive demographic data, care-manager risk scores, and privacy-aware Medicare discovery.
KALTUMA
Not all case studies result in a new app design. For fashion designer Kaltuma, we focused on enhancing her website to boost her business. Through UX research, we identified pain points in her user experience and provided budget-friendly recommendations and solutions tailored to her needs as a small business owner.
Read2Text
Read2Text is a startup platform that helps individuals become confident readers and supports Speech-Language Pathologists (SLPs) and reading specialists. To monetize Read2Text, I conducted UX research, including competitive analysis, usability tests, and user interviews. This research aimed to align the platform's features with market demands and explore viable monetization strategies.